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Updating presentation from BCF file Bug

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  • HamzalaalaouiH Offline
    HamzalaalaouiH Offline
    Hamzalaalaoui
    wrote on last edited by
    #1

    Hello,

    I have been experiencing an issue lately. When I try to update the presentation from a BCF file, I get the file explorer window and select the BCF file. Normally, all the slides get updated, but sometimes the slides don’t update. When I try again to update the presentation, the file explorer to select the BCF file doesn’t show up.

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    • HamzalaalaouiH Offline
      HamzalaalaouiH Offline
      Hamzalaalaoui
      wrote on last edited by
      #2

      Bug fixed in the latest version

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      • HamzalaalaouiH Offline
        HamzalaalaouiH Offline
        Hamzalaalaoui
        wrote on last edited by
        #3

        Some fixes i found :

        • Rename the BCF file is it is too long
        • Make the path to the bcf file shorter, otherwise Solibri won’t read it
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        • P Offline
          P Offline
          Pasi Paasiala Solibrians
          wrote on last edited by
          #4

          @Hamzalaalaoui What was the full path of the original file?

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          • HamzalaalaouiH Offline
            HamzalaalaouiH Offline
            Hamzalaalaoui
            wrote on last edited by
            #5

            P:\PUBLIC\PROJ\2017\17 060 ARCELORMITTAL HEADQUARTER 2020 A LUXBG\BIM\3_Analyse maquettes\1-Contrôle Maquette\Rapport 06-11-2024 (R+5 et R+6)\Indice AA\SUIVI\LT678\AMHQ-EXE-LT8A-010-RA03-TZ-TN-0008-AA

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            • P Offline
              P Offline
              Pasi Paasiala Solibrians
              wrote on last edited by
              #6

              @Hamzalaalaoui And what was the path that worked?

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              • HamzalaalaouiH Offline
                HamzalaalaouiH Offline
                Hamzalaalaoui
                wrote on last edited by
                #7

                P:\PUBLIC\PROJ\2017\17 060 ARCELORMITTAL HEADQUARTER 2020 A LUXBG\BIM\3_Analyse maquettes\1-Contrôle Maquette\Rapport 06-11-2024 (R+5 et R+6)\Indice AA\SUIVI\LT678

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                • P Offline
                  P Offline
                  Pasi Paasiala Solibrians
                  wrote on last edited by
                  #8

                  @Hamzalaalaoui Can you once more try to import from the longer path and send the runtime.log that’s in the log folder of your Solibri installation?

                  Before you do this, you can delete the runtime.log, so it won’t have info about anything else.

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