Sharepoint integration / Loading

JeroenKoomen

Hi,

I try to use the Sharepoint integration but I can not choose any Sites and it says “Loading” for a long time.
Anyone else who has this problem?

Is it possible that this is because there are a lot of Public Sites within my company and he is indexing all thes sites?

Any feedback would be appreciated.

Jeroen

C. Oldenburg

Hi @JeroenKoomen,
I had the same problem yesterday. As a test, I activated a connection to a CDE server. It took a while to load the list. Once the list was loaded I pressed cancel. From then on I was able to access the SharePoint files again. Hopefully this will work for you as well.

I suspect it is a bug that goes into ‘time out’ after a while causing the connection to be lost.

Mvandenbrink

Hi @JeroenKoomen and @C-Oldenburg, we’ve been running into these SharePoint integration issues again since yesterday. Have you found any workarounds? @C-Oldenburg’s suspicion about a timeout during list creation seems accurate, as we’re able to open some files directly through Recent Models.

JeroenKoomen

@Mvandenbrink I gave up and have not tried lately. Sharepoint is managed by ICT from the holding and it is difficult to get tot the right people to check permissions and stuff.

Matti

We are publishing Solibri 25.9.0 beta very soon (might happen today) and it has a fix that might help you.
Please test the beta and share results.

Mvandenbrink

Hi @Matti, could you share a bit more about what’s causing the issue and whether there’s anything we can adjust on our side to resolve it sooner? It’s currently having a significant impact on our workflow.

Matti

We got some logs from a user that had similar loading icon and no sites were appearing.
In the logs there was a crash handling the sites list. One site was missing the name or ID causing the error.
The sites without these fields will be just skipped. We hope this helps.

Matti

Please test if you have change:
https://society.solibri.com/topic/3426/solibri-25-9-0-is-now-available-for-beta-testing

M Groenewoud

Hi @Matti, I tested the new beta version, but SharePoint still won’t load. The ACC and OneDrive integration does work.

Matti

@M-Groenewoud said in Sharepoint integration / Loading:

SharePoint still won’t load

Does the loading icon still stay there? Could you send a log file to [email protected] with a link to this post?

C. Oldenburg

Hi @M-Groenewoud, We haven’t had any problems since we applied the workaround. Perhaps it is an access that needs to be opened via the IT department? This was also a problem for us in the very beginning. OneDrive worked because you have to grant that access yourself. Access to SharePoint is managed by our IT department.

Hi @Matti, In the new beta, we also have no problems connecting to SharePoint.

Matti

@Matti said in Sharepoint integration / Loading:

Could you send a log file to [email protected] with a link to this post?

I got the logs now from support.
The Solibri SharePoint feature is using following query for listing the Sites:
GET https://graph.microsoft.com/v1.0/sites?search=*
The resulting error is 403 : Error code: accessDenied

So this must related the rights given for Solibri by admin.

M Groenewoud

@Matti Thanks for our reply… I’ll take this up with ourt IT department

Mvandenbrink

@Matti Do you know where I can find those logs? We’re experiencing this issue intermittently sometimes the Site list loads, but other times it doesn’t load at all. Recently it’s been either extremely slow or failing to load entirely.

Matti

Log are found under the installation path:

C:\Program Files\Solibri\SOLIBRI\log

Note: The install location can be different. You can verify the path in Solibri->File->Help tab.

Mvandenbrink

Hi @matti I’m familiar with that folder — I just thought there might be a separate log file for the integrations where I could find more detailed information about the data received from the Microsoft Graph API.

In the meantime, we’ve archived some of our older SharePoint sites, which seems to have significantly improved performance. Where we previously had to wait 1 to 1.5 minutes, it now only takes a few seconds.

We do have one request: it would be great if we could mark certain sites as favorites, so Solibri wouldn’t need to load the entire SharePoint site list every time. Instead, the favorite sites could be stored directly in Solibri. Our SharePoint list contains around 200 items, but each user only needs a handful of them.

Edit: Perhaps it would be a good idea to use GET https://graph.microsoft.com/v1.0/me/followedSites instead of https://graph.microsoft.com/v1.0/sites?search=*. This way, the list that’s fetched would be much shorter.