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Solibri shuts down while saving

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  • hkringsKUBUSH Offline
    hkringsKUBUSH Offline
    hkringsKUBUS
    wrote on last edited by
    #2

    Hi,

    Could you maybe share which Solibri version you are using and how many RAM is assigned to Solibri?

    HechtwieFischH 1 Reply Last reply
    0
    • I Offline
      I Offline
      InaTofalvi
      wrote on last edited by
      #3

      Hi,
      This has been a problem for us for a long time. We have been sending log-files to Solibri but no solution yet.
      We have this problem most of the time when we want to save the model “to often”, in big project you want to save maybe every other hour but then the crash happens.
      So what we do is to save the model in different places, so we have more than 3-4 hours between the savings.
      Not the best solution but for now it works…

      HechtwieFischH 1 Reply Last reply
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      • HechtwieFischH Offline
        HechtwieFischH Offline
        HechtwieFisch
        replied to hkringsKUBUS on last edited by
        #4

        Hi @hkringskubus
        of course I´m using Solibri 9.10.8.34.

        The RAM capacity of my Laptop:
        4c94b4fa-a88f-4d01-8bbf-ca96b5bbc014-image.png

        And in the file “Solibri.vmoptions”:
        61323eed-0982-4e93-b94e-77b835754272-image.png

        I don´t now if the Solibri.vmoption file really defines my RAM usage because when solibri is running with the big project file the RAM sometime is nearly fully occupied only through Solibri:
        84864350-bf10-4061-8c8f-b1fc85e5e306-image.png

        Thanks for the help

        1 Reply Last reply
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        • HechtwieFischH Offline
          HechtwieFischH Offline
          HechtwieFisch
          replied to InaTofalvi on last edited by
          #5

          @inatofalvi thanks for the tip, but saving only every hour seems risky for losing all the work if solibri crashes.

          I 1 Reply Last reply
          0
          • I Offline
            I Offline
            InaTofalvi
            replied to HechtwieFisch on last edited by
            #6

            @hechtwiefisch I know! So that is why you have to save your model in different places at your desktop. So you have one big project, but 2 different solibri-models so you can save every hour instead.

            HechtwieFischH 1 Reply Last reply
            1
            • HechtwieFischH Offline
              HechtwieFischH Offline
              HechtwieFisch
              replied to InaTofalvi on last edited by
              #7

              @inatofalvi ok if no other solution is found we will try this - but I hate double data management. and that will increase the time I use for saving even more 😕

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              • HechtwieFischH Offline
                HechtwieFischH Offline
                HechtwieFisch
                wrote on last edited by
                #8

                @Solibrians If this is not an isolated case, is there a better solution from Solibri than saving the file multiple times?

                MattiM 1 Reply Last reply
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                • MattiM Offline
                  MattiM Offline
                  Matti Solibrians
                  replied to HechtwieFisch on last edited by
                  #9

                  @hechtwiefisch

                  Might be the same bug that was discussed in the Solibri internal chat.

                  Try adding the following to VMOptions file:

                  -Djava.util.Arrays.useLegacyMergeSort=true
                  
                  HechtwieFischH 2 Replies Last reply
                  1
                  • HechtwieFischH Offline
                    HechtwieFischH Offline
                    HechtwieFisch
                    replied to Matti on last edited by
                    #10

                    @matti-kannala thanks I will add it and report how it has helped!

                    1 Reply Last reply
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                    • HechtwieFischH Offline
                      HechtwieFischH Offline
                      HechtwieFisch
                      replied to Matti on last edited by
                      #11

                      @matti-kannala Out of interest what effect does adding this option have?

                      1 Reply Last reply
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