Skip to content
  • Categories
Collapse
Solibri Society Forum
  1. Home
  2. General Discussion
  3. When trying to add a server in Live connctor pop-up window does not appear after pressing the pluss sign?

When trying to add a server in Live connctor pop-up window does not appear after pressing the pluss sign?

Scheduled Pinned Locked Moved Solved General Discussion
serverlive connectorbimcollab
3 Posts 2 Posters 702 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • B Offline
    B Offline
    BIM-Lord
    wrote on last edited by
    #1

    This works for me, but two of my collegues have had issues getting the pop-up window to appear to add a new server. They see the window in the picture “Select project” but when pressing the pluss sign nothing happens? Any input on this? Tried updating GPU-driver and reinstalling. After a few days it suddenly worked for one of my collegues.

    bfe550b2-1b4f-4555-b6f0-675ad44b41a6-image.png

    1 Reply Last reply
    0
    • B Offline
      B Offline
      BIM-Lord
      wrote on last edited by
      #3

      SOLUTION: User was not logged-in/user information was not visible in the Settings/General.
      Removed tick in the box “Remember me” then closed Solibri. Was promted to log-in, then…TADAA

      I would call this a bug…?

      Boug-bounty? 🙏

      1 Reply Last reply
      1
      • L Offline
        L Offline
        lasse.lindqvist
        wrote on last edited by
        #2

        Hi. Their error logs might show what this could be. Other than that, a bit hard to guess why the window fails to open.

        1 Reply Last reply
        0
        • B Offline
          B Offline
          BIM-Lord
          wrote on last edited by
          #3

          SOLUTION: User was not logged-in/user information was not visible in the Settings/General.
          Removed tick in the box “Remember me” then closed Solibri. Was promted to log-in, then…TADAA

          I would call this a bug…?

          Boug-bounty? 🙏

          1 Reply Last reply
          1

          Copyright © 2025 Solibri Inc. | Powered by NodeBB

          • Login

          • Don't have an account? Register

          • Login or register to search.
          • First post
            Last post
          0
          • Categories