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Supressing update pop-up

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  • Z Offline
    Z Offline
    ZygimantasS
    wrote on last edited by
    #1

    Hello everyone,

    I’ve noticed that with newest update of Solibri Office there is annoying pop-up on every launch which asks users to update and does not allow to advance/launch the application without updating. We don’t want that in our estate as we update everyone at the same time, have You found a way to suppress or disable this pop-up?

    RicardoR MattiM 2 Replies Last reply
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    • RicardoR Offline
      RicardoR Offline
      Ricardo
      replied to ZygimantasS on last edited by
      #2

      @zygimantass

      Under settings, general, you can set the update schedule. If you set this to ‘never’, it won’t give the updater on your start.

      72f37e1d-a1f3-4ba5-90f7-e73479eff639-image.png

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      • Z Offline
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        ZygimantasS
        replied to Ricardo on last edited by
        #3

        @ricardo maybe You’ve found where these settings are stored(registry, xml maybe?)? Manual enablement doesn’t seem suitable.

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        • RicardoR Offline
          RicardoR Offline
          Ricardo
          replied to ZygimantasS on last edited by
          #4

          @zygimantass I don’t, sorry. Our organisation is not that big that we are in that kind of need.

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          • MattiM Offline
            MattiM Offline
            Matti Solibrians
            replied to ZygimantasS on last edited by Matti
            #5

            @zygimantass

            The update schedule can be changed in Windows registry also:

            Computer\HKEY_CURRENT_USER\SOFTWARE\ej-technologies\install4j\installations
            

            Set the value of updateScheduleXXXXXXXX to “never”

            updateSchedule0630-8640-0694-3929 is for Solibri 9.12

            There is a key for each major version of Solibri. You can set them all “never”.

            I will post a separate post about the installer.

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            • M Offline
              M Offline
              Mvandenbrink
              replied to Matti on last edited by
              #6

              @matti-kannala said in Supressing update pop-up:

              I will post a separate post about the installer.

              Hi Matti, could you inform us about how to set it to never check for updates on install?

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              • Z Offline
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                ZygimantasS
                replied to Matti on last edited by
                #7

                @matti-kannala Hi Matti, any updates on this?

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