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BCF Live Connector - pictures disappearing after synchronisation to Trimble Connect

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  • D Offline
    D Offline
    Darja
    replied to Noushed on last edited by
    #8

    @noushed

    Thank you @Noushed for your reply. So if I understand correctly the problem is with Trimble Connect, not Solibri

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    • N Offline
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      Noushed Solibrians
      wrote on last edited by
      #9

      Hi @Darja,

      Yes. And Trimble connect has already been informed.

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      • W Offline
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        Wing Mang
        wrote on last edited by
        #10

        I also reported the same issue in Trimble’s community yesterday. Here’s the link:

        https://community.trimble.com/communities/community-home/digestviewer/viewquestion?ContributedContentKey=6fda6212-bb05-4469-8680-70cc1028a42d&CommunityKey=48f38a6e-5abb-4ba1-8880-972ff53882ff&tab=digestviewer

        Thanks for help!

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        • L Offline
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          lvsteijn
          wrote on last edited by
          #11

          I have experienced excactly the same problems which @Darja reproduced in the first post.
          The empty issue slides occur also while synchronising with BIMcollab

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          • N Offline
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            Noushed Solibrians
            replied to lvsteijn on last edited by
            #12

            Hi @lvsteijn,

            For BIMcollab, we found out some bugs with duplicate component and those are currently being fixed. Have you tried with our current beta release 9.12.2 to see if you can reproduce the same issue?

            Thanks

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            • L Offline
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              lvsteijn
              replied to Noushed on last edited by
              #13

              @noushed I will, thanx for your reply. Where to download the beta 9.12.2?

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              • JSNJ Offline
                JSNJ Offline
                JSN
                wrote on last edited by JSN
                #14

                https://society.solibri.com/topic/740/join-our-solibri-beta-program?_=1611139898207
                But is the current Beta Phase still active? I don’t get a licence anymore …

                EricE 1 Reply Last reply
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                • EricE Offline
                  EricE Offline
                  Eric
                  replied to JSN on last edited by
                  #15

                  @jsn You don’t get a license because the Beta round was closed 7 days ago on Wednesday 13th of January as announced in the Beta section…

                  JSNJ 1 Reply Last reply
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                  • JSNJ Offline
                    JSNJ Offline
                    JSN
                    replied to Eric on last edited by
                    #16

                    @eric Yeah, I noticed it. This was actually more a rhetorical question.

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                    • W Offline
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                      Wing Mang
                      replied to Noushed on last edited by
                      #17

                      @noushed
                      Just wonder, half year has passed and the same problem is still not fixed on connection between solibri-trimble connect.
                      have you heard any update so far from both sides?

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                      • N Offline
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                        Noushed Solibrians
                        replied to Wing Mang on last edited by
                        #18

                        Hi @wing-mang,

                        We haven’t heard anything yet from Trimble Connect. We will inform you as soon as we get more info. Currently @david-polanski is in contact with them.

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                        • W Offline
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                          Wing Mang
                          wrote on last edited by
                          #19

                          Thanks for update!

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