Immediate Shutdowns
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Wanted to open an file and got multiple instant force closes without any notifications after the model load was finished
and the log shows me this …Edit: Just realized that this is not most recent log from the latest crash, but as this just happened again without any logs will check what’s really happening.
Edit2: Might this be caused by a custom view which makes use of javafx?
Apr. 21, 2023 2:10:06 PM com.sun.javafx.application.PlatformImpl startup WARNUNG: Unsupported JavaFX configuration: classes were loaded from 'unnamed module @4149c063'Although the same setup seems to work fine on another machine and sometimes it also works without a flaw on this machine?
Edit3: I doubt that this is solely related to the view as it seems like to crash completely randomly, and I can’t track this down to a proper log either … here for example it simply crashes on model update and the last line in the (runtime and output) log is this
2023-04-21 15:04:54.646+0200 [Update Queue] INFO c.s.s.p.ifcplugin.ModelUpdateTask - Updating Model_AAA.ifc (Modified: 2023/04/20 15:36:53.000. Timestamp of same file in model was 2023/04/20 15:36:53.000)The error log has no new data.
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@JSN are the shutdowns related to specific model, or do they happen with any model?
Often these kinds of shutdowns relate to graphic cards and driver versions. Maybe you could update your drivers. -
If you install Solibri in a folder that is writeable like on your desktop/documents folder, Solibri writes Java VM crash report file in the install folder. The file name looks like: hs_err_pid47232.log. This would help us to debug the problem.
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@Matti-Kannala said in Immediate Shutdowns:
The file name looks like: hs_err_pid47232.log. This would help us to debug the problem.
Ok, got one - hs_err_pid13948.log
Will have a closer look on memory, but apart from that what does it tell me?
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