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Solibri Office Startup-failed

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  • J Offline
    J Offline
    janlang08
    wrote on last edited by
    #1

    Why is it not possible to start Solibri Office?
    8fd29bda-a764-43c2-9c4e-1837fbeb8045-image.png

    L 1 Reply Last reply
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    • E Offline
      E Offline
      Erik_PHB
      wrote on last edited by
      #2

      The same here

      1 Reply Last reply
      0
      • L Offline
        L Offline
        Lole Flodqvist
        replied to janlang08 on last edited by
        #3

        @janlang08 Solibri is experiencing unexpected error at their end at the moment.

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        0
        • L Offline
          L Offline
          Lole Flodqvist
          wrote on last edited by
          #4

          https://solibri-5688171.hs-sites.com/unexpected-global-outage?ecid=ACsprvv-74-yRAmYEQP6wcBfZTCdvoG5iFKYquc9ypeUp3ZxhwnnssFQPyrkqJJSLfDOcSeM3Jys&utm_medium=email&_hsmi=272470376&_hsenc=p2ANqtz--xN_zvpcAPqxF_3B_A_dVXwHWYbLAzJmY9qP0EDkLfVHU1Qdmh96JpR37Lmldqf_MyFOsveOh1bthqD_aIDL5g38P-O3Z4qjZ6gWoeFrzzP4WmiYY&utm_content=272470376&utm_source=hs_email

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          • tonigyllenbergT Offline
            tonigyllenbergT Offline
            tonigyllenberg Solibrians
            wrote on last edited by
            #5

            Hello all!

            We are currently experiencing a global outage of SSC, which is affecting our SSC users and licenses. We are in the process of resolving the issue and hope to get things restored ASAP.

            We apologize for any inconvenience this has caused.

            Toni on behalf of Solibri

            JSNJ 1 Reply Last reply
            1
            • JSNJ Offline
              JSNJ Offline
              JSN
              replied to tonigyllenberg on last edited by
              #6

              @tonigyllenberg
              Any updates if the end of interruption is near?

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              0
              • tonigyllenbergT Offline
                tonigyllenbergT Offline
                tonigyllenberg Solibrians
                wrote on last edited by
                #7

                @JSN unfortunately no updates on an ETA yet. We will inform as soon as we have more news to share.

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                • tonigyllenbergT Offline
                  tonigyllenbergT Offline
                  tonigyllenberg Solibrians
                  wrote on last edited by
                  #8

                  I am happy to report that we have now recovered from the outage. Access to Solibri Office as well as SSC is now back online.

                  Kind regards,
                  Toni on behalf of Solibri

                  1 Reply Last reply
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                  • jakub.rusinJ jakub.rusin marked this topic as a question on
                  • jakub.rusinJ jakub.rusin has marked this topic as solved on

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