3D Info Pop-Up not showing since 24.9

Mario

Have you activated the option? I have no problems, the 3D popup is displayed as usual

rage

Yes, the picture was taken from Solibri help page but here is a brand new capture with the dark mode.

jakub.rusin

Hey @rage
If you are talking about this pop-up, I cannot reproduce the problem, it shows normally. There were no changes in this part of Solibri recently and I haven’t seen other reports for it, but will keep an eye.

rage

Yes it’s this pop-up. It is really weird. Here is a video of the problem :

jakub.rusin

Alright! Thanks for the report and video. Weird indeed. All I can suggest for now is reinstalling Solibri if possible. And I will try to gather more information on this.

jakub.rusin

@rage
Could you try changing the settings of the pop-up? Use only one simple row, like:

See if that allows the pop up to be shown.

Please also contact our support: [email protected] and provide the logs.

rage

Unfortunately, even with just one line, the song remains the same. I sent the logs, thanks.

Ove Hilleren

I have the same problem. (Checkbox is checked).

Matti

We have found that this bug occurs with new Solibri Style on Windows 10 or earlier.
This will be fixed in the next release.

rage

This bug hasn’t been corrected in the 24.12. How many more months with this bug ?

Matti

Unfortunately this didn’t make to this release.

rage

Solved in update of march 2025.