BCF Live Connector - Components lost - Issue Managment
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Hello everyone,
I’m new here, and we’ve been using the Solibri Live Connector for issue management with BimPlus and BIMSync servers for some time now. Unfortunately, I’ve noticed that the Live Connector does not reliably represent all issues correctly.
I have already tried synchronizing the issues both via the presentation and directly through the checking results. However, links inexplicably keep getting lost. Even more problematic are the missing components! No matter how I synchronize an issue, when I create a grouped issue (where multiple checking results are combined into one issue), usually only the components from the first selected result are included.
After synchronization and rechecking, these groups still exist, but many have lost their connections. This makes it impossible to assess the resolution status of issues during a recheck. This is especially problematic when checking attributes, for example, using Rule 203.
Additionally, after a recheck, it is not possible to add more components to an issue, meaning manual adjustments are also not possible. Furthermore, after editing an issue, the screenshot remains the original one.Now my questions summarized:
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Can the Live Connector generally not process grouped issues? What do you do if, for example, the same 50 parameters are missing in numerous walls, ceilings, and columns? Do you create 150 issues?
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How can I ensure that issue linking remains intact in the Live Connector? Do you import from presentations or checking results?
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How do you handle issue control with live connector? The check is performed again, a new building section is added, and you find that the required parameters are missing in both old and new components. Do you create new issues again, or is there a way to edit/update existing issues, including their screenshots and contained components?
I’ve been struggling with this issue for a long time now and would be grateful for any tips.

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We’ve experienced this issue as well since the release of the BCF Live connector (several years ago), I try and add them manually but this is not a solution. Hopefully we can get this issue resolved ASAP.
To try and answer your questions with my experience:
- I don’t think so, I’ve failed again and again. I make issue slides and make a presentation, then import them into BCF live from the presentation;
- Connection is lost since the “link” is only created to the first issue and not the grouped slide;
- I just create a new viewpoint and add the components manually and I often create a slide of the “new” components and refer in the comments to the original slide issue number, but this is all a workaround and I’m not confident in saying I don’t miss issues / checking results
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also see topic: https://society.solibri.com/topic/1651/ there they say the issue is resolved, even though it is not. @john-lipp Could you please check/respond?
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Thanks for the post, we are investigating the second point related to links being lost. @ces if you have not done so yet, would you be able to provide a simple example model and log files to our [email protected] for further investigation?
Kind regards,
Toni
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The fix I was referring to is listed under the Checking section of the Solibri 24.12.0 release notes:
https://www.solibri.com/articles/solibri-24-12-0-release-notes
“Fixed an issue where the link from slide to multiple results got broken when some results were removed.”
To summarize that fix: when a presentation slide was created from multiple results, it would link to a specific result. If that result was later resolved, re-running the check caused the presentation slide to lose its link to the remaining unresolved results. That fix addresses the link between a presentation issue slides and results.
Upon further inspection, it seems that when importing a presentation slide associated with multiple results into BCF-Live, the resulting BCF Live issue is only linked to the first result, as you mentioned. This process only imports the components from the first result. Although the presentation slide remains linked to the other results, the BCF Live issue that is linked to the first result no longer maintains its connection to the other results. Therefore, if the first result gets resolved, the BCF-Live issue doesn’t have a presentation slide to link to.

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@tonigyllenberg I have already sent a recording to support with the described issues and have also received a response stating that the problem could be reproduced and should be addressed by the Solibri team.
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We are currently working on BCF live improvements in this iteration, and are aiming to have also this issue resolved for the upcoming Beta in 2 weeks.
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@ces , @YasmineD As an update on this, the main issue here is related to the nature of Slides (checking result and presentation Issues) vs. BCF topics (Issues in BCF Live). The logic of slides in checking and presentation is different from the logic of topics in BCF:
- In Checking/presentation slides there’s one list of components per Issue
- In BCF topics there’s a list of components per viewpoint
Solibri converts presentation/checking Issues to BCF topics so that the components which are visible in a viewpoint are associated with that viewpoint. If the user adds components that are not visible in any viewpoint, they are not added to any viewpoint.
Currently the options to change this behaviour would be:
- A. Keep the current behaviour and document it properly
- B. Add all user-added components to one viewpoint (maybe the first one) in the BCF topic
- C. Add all user-added components to all viewpoints in that BCF topic
In both options B and C, the components coming from Checking result issues (Slides) would no longer be lost from the BCF Topic level, however they might not really make sense on a viewpoint level. What would feel the most natural?
Kind regards,
Toni
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@tonigyllenberg @ces @YasmineD
Here is our workflow with the ruleset and BIM Collab.
We made a test IFC file.
In the first there are 4 clashes, the second IFC with 1 clash.We create the issue on the second level of the results.
With creating this issues the 4 clashen and the 8 componenta are in the issue.

You can see those componets also in the BCF live vieuw

Then i update de IFC. In the new IFC there is just 1 clash over, 3 are resolved.
Under the second level where the issue is created, there is 1 clash over with 2 components.

Only those 2 compontes are now in de issues in the ruleset

Select those 2 components and put them in the selection basket

Create a second slide, now the 2 components are visable in the issue.
And type text to make your point. Also need for a good sync to BIM collab.

By importing the issue, the 2 compontens coming with the adjusted issue tot BIM Collab.

Also the new slide

In BIM collab you can see the issue is updated

Issues send to BIM Collab, the first in de singel source of truth. So you can’t adjust the vieuw/picture with a new when you check the new IFC. Therfore you always need to make a new slide in the existing issue foor the changes of that issue.
A other options is closing the issue on the second level, and create a new on the third level -
@tonigyllenberg said in BCF Live Connector - Components lost - Issue Managment:
@ces , @YasmineD As an update on this, the main issue here is related to the nature of Slides (checking result and presentation Issues) vs. BCF topics (Issues in BCF Live). The logic of slides in checking and presentation is different from the logic of topics in BCF:
- In Checking/presentation slides there’s one list of components per Issue
- In BCF topics there’s a list of components per viewpoint
Solibri converts presentation/checking Issues to BCF topics so that the components which are visible in a viewpoint are associated with that viewpoint. If the user adds components that are not visible in any viewpoint, they are not added to any viewpoint.
Currently the options to change this behaviour would be:
- A. Keep the current behaviour and document it properly
- B. Add all user-added components to one viewpoint (maybe the first one) in the BCF topic
- C. Add all user-added components to all viewpoints in that BCF topic
In both options B and C, the components coming from Checking result issues (Slides) would no longer be lost from the BCF Topic level, however they might not really make sense on a viewpoint level. What would feel the most natural?
Kind regards,
Toni
This is not a solution, both options are a workaround. Normally we provide in the first slide an overview and in the next ones provide specific topics/locations. I want to connect multiple checking results and there connected components to ONE BCF topic, and not add them manually.
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@YasmineD said in BCF Live Connector - Components lost - Issue Managment:
I want to connect multiple checking results and there connected components to ONE BCF topic, and not add them manually.
Hello @YasmineD,
In both of the suggested changes (B and C), the components would all be attached to one BCF Topic. The problem comes with the next level down, the Viewpoints; Do we add all components to all viewpoints (which doesn’t really make sense), or do we add them all to the first viewpoint only?
Any input on this?
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@tonigyllenberg
To add all components to all viewpoints would be preferable in my opinion!
I’m really looking forward to getting this feature sorted
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