Solibri ACC

alex4omnicon

Unfortunately, I only get as far as Connecting to ACC/BIM360 in Solibri step 2. I cannot see an ACC/BIM 360 tab in Live Connector.

tonigyllenberg

Hello @alex4omnicon,

Would you be able to send your log files over?

[email protected]

Kind regards,

Toni

carlovanminde

Same issue here. It is not possible to select a server from the list while I am logged in to Autodesk ACC.

b.huijskes

I’m guessing there might be something else at play. Since yesterday afternoon, me and my colleagues were unable to save our already open Solibri-files to ACC. Starting this morning, I am unable to even connect to ACC. It was working just fine days before.

Is anyone else experiencing the same problem?

Edit: ACC is working just fine in browser. My temporary workaround is accessing the Solibri-files through the Autodesk Desktop Connector. Though that means I am unable to update the exisiting models, unless I change the IFC file paths.

tonigyllenberg

We have began experiencing this internally now as well. The timing would align with the migration made from ADN to Developer hubs, however on our side this was completed before the turn of the year. I will investigate more and connect with AutoDesk right away.

As a workaround for now, it seems that Recent files does support opening recent ACC files.

tonigyllenberg

Hello!

Please check the status at this moment and let me know if there are still connection issues (or servers not showing up).

It seems that there may have perhaps been some kind of deployment hiccup with the migration from ADN to Developer Hubs, as the existing apps were shut down last night. During the investigation in the last hour we were able to gain access to projects again. Logging in and out of AutoDesk integrations may be necessary.

We’ll continue to monitor the situation on our end.

Kind regards,

Toni

b.huijskes

Everything seems to work again. Thanks @tonigyllenberg !

alex4omnicon

I’m still unable to select a server:

tonigyllenberg

@alex4omnicon said in Solibri ACC:

I’m still unable to select a server:

This is also now resolved, it seems the Solibri App visibility was also impacted for the last few days here. It is now again available in the ACC Apps and connection is working.

alex4omnicon

Thanks Toni for your help!