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Start fails ...

Scheduled Pinned Locked Moved Solved General Discussion
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  • J Offline
    J Offline
    janlang08
    wrote on last edited by
    #4

    Now i get this:
    image.png

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    • J Offline
      J Offline
      janlang08
      wrote on last edited by
      #5

      image.png

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      • L Offline
        L Offline
        LeifHagen
        wrote on last edited by
        #6

        Same problem with several users here

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        • P Offline
          P Offline
          Patrick
          wrote on last edited by
          #7

          Same here aswell.

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          • L Offline
            L Offline
            Lole Flodqvist
            wrote on last edited by
            #8

            Same problem in Sweden

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            • L Offline
              L Offline
              Lole Flodqvist
              wrote on last edited by
              #9

              Iv’e sent request to internal channels at Solibri keep you posted here

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              • tonigyllenbergT Offline
                tonigyllenbergT Offline
                tonigyllenberg Solibrians
                wrote on last edited by
                #10

                Hello,

                Apologies for any inconvenience this has caused. We are looking into the issue as we speak, and will update you here as soon as we have some updates.

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                • DavidCadtecD Offline
                  DavidCadtecD Offline
                  DavidCadtec
                  wrote on last edited by
                  #11

                  Same here (South America) … it seems definitely to be something global … we had an issue in the past related to an updated to DNS servers … or something alike. The curious thing is that https://status.solibri.com/ was also showing everything ok with the servers.

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                  • tonigyllenbergT Offline
                    tonigyllenbergT Offline
                    tonigyllenberg Solibrians
                    wrote on last edited by
                    #12

                    As a short-term, one-time startup workaround, removing your .solibri folder (located for windows users under C:\Users\username) and restarting can help.

                    L 1 Reply Last reply
                    0
                    • J Offline
                      J Offline
                      janlang08
                      wrote on last edited by
                      #13

                      It works!

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                      • L Offline
                        L Offline
                        Lole Flodqvist
                        replied to tonigyllenberg on last edited by
                        #14

                        @tonigyllenberg didn’t work at our end.

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                        • L Offline
                          L Offline
                          Lole Flodqvist
                          wrote on last edited by
                          #15

                          Now working!

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                          0
                          • L Offline
                            L Offline
                            Lole Flodqvist
                            wrote on last edited by
                            #16

                            If you’re able to log in don’t log out, still not stable.

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                            • bariscanpolatB Online
                              bariscanpolatB Online
                              bariscanpolat
                              wrote on last edited by
                              #17

                              @tonigyllenberg didn’t work at our end.

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                              • I Offline
                                I Offline
                                ibo
                                wrote on last edited by
                                #18

                                no start possible. its not funny 😞 we pay a lot of money

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                                • tonigyllenbergT Offline
                                  tonigyllenbergT Offline
                                  tonigyllenberg Solibrians
                                  wrote on last edited by
                                  #19

                                  We are stabilizing and startups are being completed successfully. Please report if you are still experiencing issues.

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                                  • tonigyllenbergT tonigyllenberg marked this topic as a question on
                                  • tonigyllenbergT tonigyllenberg has marked this topic as solved on

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