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Start fails ...

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  • P Offline
    P Offline
    Patrick
    wrote on last edited by
    #7

    Same here aswell.

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    • L Offline
      L Offline
      Lole Flodqvist
      wrote on last edited by
      #8

      Same problem in Sweden

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      • L Offline
        L Offline
        Lole Flodqvist
        wrote on last edited by
        #9

        Iv’e sent request to internal channels at Solibri keep you posted here

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        • tonigyllenbergT Offline
          tonigyllenbergT Offline
          tonigyllenberg Solibrians
          wrote on last edited by
          #10

          Hello,

          Apologies for any inconvenience this has caused. We are looking into the issue as we speak, and will update you here as soon as we have some updates.

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          0
          • DavidCadtecD Offline
            DavidCadtecD Offline
            DavidCadtec
            wrote on last edited by
            #11

            Same here (South America) … it seems definitely to be something global … we had an issue in the past related to an updated to DNS servers … or something alike. The curious thing is that https://status.solibri.com/ was also showing everything ok with the servers.

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            • tonigyllenbergT Offline
              tonigyllenbergT Offline
              tonigyllenberg Solibrians
              wrote on last edited by
              #12

              As a short-term, one-time startup workaround, removing your .solibri folder (located for windows users under C:\Users\username) and restarting can help.

              L 1 Reply Last reply
              0
              • J Offline
                J Offline
                janlang08
                wrote on last edited by
                #13

                It works!

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                • L Offline
                  L Offline
                  Lole Flodqvist
                  replied to tonigyllenberg on last edited by
                  #14

                  @tonigyllenberg didn’t work at our end.

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                  • L Offline
                    L Offline
                    Lole Flodqvist
                    wrote on last edited by
                    #15

                    Now working!

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                    0
                    • L Offline
                      L Offline
                      Lole Flodqvist
                      wrote on last edited by
                      #16

                      If you’re able to log in don’t log out, still not stable.

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                      • bariscanpolatB Online
                        bariscanpolatB Online
                        bariscanpolat
                        wrote on last edited by
                        #17

                        @tonigyllenberg didn’t work at our end.

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                        • I Offline
                          I Offline
                          ibo
                          wrote on last edited by
                          #18

                          no start possible. its not funny 😞 we pay a lot of money

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                          • tonigyllenbergT Offline
                            tonigyllenbergT Offline
                            tonigyllenberg Solibrians
                            wrote on last edited by
                            #19

                            We are stabilizing and startups are being completed successfully. Please report if you are still experiencing issues.

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                            0
                            • tonigyllenbergT tonigyllenberg marked this topic as a question on
                            • tonigyllenbergT tonigyllenberg has marked this topic as solved on

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