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BIM360 / ACC integration not working

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  • JeroenKoomenJ Offline
    JeroenKoomenJ Offline
    JeroenKoomen
    wrote on last edited by
    #12

    @Paul-Linder thx for the update!

    http://www.linkedin.com/in/koomenjeroen
    https://www.bimloket.nl/BIMbasisILS

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    • Harmen JorritsmaH Offline
      Harmen JorritsmaH Offline
      Harmen Jorritsma
      wrote on last edited by Eric
      #13

      @JeroenKoomen
      This mesage is what ik get form our IT deparment
      Op dit moment doet de Solibri BIM360 integratie het wel weer. Het probleem is ontstaan doordat Autodesk sinds vandaag iets uit heeft gezet (Authentication V1) en kennelijk hadden we daarvoor in de plaats iets anders moeten gaan gebruiken (Authentication V2). Wat wel is is dat de communicatie vanuit Autodesk niet heel best is geweest en dat door deze actie niet alleen wij maar ook bij andere bedrijven dingen zijn omgevallen. Autodesk liep zelf kennelijk zelf ook tegen problemen aan en heeft het een en ander moeten terugdraaien waardoor het weer (tijdelijk) werkt. Geen idee wanneer ze nu van plan zijn datgene wat ze vandaag uit wilde zetten dan opnieuw uit gaan zetten. Die vraag heb ik alweer uitstaan. Morgen krijg ik ook nog een update vanuit Solibri. Ik hou jullie op de hoogte.

      This message is what I get from our IT department
      At the moment, the Solibri BIM360 integration is working again. The problem arose because Autodesk has disabled something since today (Authentication V1) and apparently we should have used something else instead (Authentication V2). What is true is that communication from Autodesk has not been very good and that this action has caused things to fall apart not only for us but also at other companies. Autodesk itself apparently also encountered problems and had to reverse some things so that it works (temporarily) again. No idea when they plan to turn off what they wanted to turn off today again. I’ve had that question again. Tomorrow I will also receive an update from Solibri. I’ll keep you informed.

      Met vriendelijke groet,
      Harmen Jorritsma

      BIM regisseur Van Wijnen Amsterdam
      Diemerhof 32 | 1112 XN Diemen | KvK 32129744

      020 -36 44 000 | 06-83 15 66 88 | LinkedIn | www.vanwijnen.nl
      Volg ons op Facebook en Twitter

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      • JeroenKoomenJ Offline
        JeroenKoomenJ Offline
        JeroenKoomen
        wrote on last edited by Eric
        #14

        Thx @Harmen-Jorritsma Bij ons werkt het ook weer…

        It works for us again…

        http://www.linkedin.com/in/koomenjeroen
        https://www.bimloket.nl/BIMbasisILS

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        • EricE Offline
          EricE Offline
          Eric
          wrote on last edited by
          #15

          The actual target date from Autodesk to switch to their new authentication is 31.07.2024. Please kindly report any issues here until then.
          As mentioned above, we’re preparing a release to support the new authentication, thank you.

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          • JeroenKoomenJ Offline
            JeroenKoomenJ Offline
            JeroenKoomen
            wrote on last edited by
            #16

            @Eric is it still the plan on releasing a fix today?
            It works for now… but would be nice to have the fix before 31-07-2024.
            Friday is my last day before holiday… and otherwise the same things happens on the 31st but all the people that can fix it will be on holiday…

            http://www.linkedin.com/in/koomenjeroen
            https://www.bimloket.nl/BIMbasisILS

            EricE 1 Reply Last reply
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            • EricE Offline
              EricE Offline
              Eric
              replied to JeroenKoomen on last edited by
              #17

              @JeroenKoomen We will likely release a Beta version first, you’ll be able to validate (as well as other users) that the auth v2 works as expected, then a production release.

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              • JeroenKoomenJ Offline
                JeroenKoomenJ Offline
                JeroenKoomen
                wrote on last edited by
                #18

                @Eric Is in this beta version only the v2 authorisation active? Otherwise testing will be useless because until the 31st v1 authorisation is also possible…
                When do you expect the beta?

                http://www.linkedin.com/in/koomenjeroen
                https://www.bimloket.nl/BIMbasisILS

                EricE 1 Reply Last reply
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                • EricE Offline
                  EricE Offline
                  Eric
                  replied to JeroenKoomen on last edited by
                  #19

                  @JeroenKoomen the relevant fix in the Beta will be available as soon as possible, hopefully before the end of this week.

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                  • Sini AaltoS Offline
                    Sini AaltoS Offline
                    Sini Aalto
                    wrote on last edited by
                    #20

                    Based on the further information we got from Autodesk, the changes related to the change of auth endpoints can be done only in the backend after all, so there’s no need for a hotfix release now. So no need for testing or version upgrade, the integration will continue working!

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                    • JeroenKoomenJ Offline
                      JeroenKoomenJ Offline
                      JeroenKoomen
                      wrote on last edited by
                      #21

                      @Sini-Aalto @Eric @Paul-Linder
                      Are you sure about this?
                      We made a case about this with Autodesk and this is the reaction we get:

                      image.png

                      http://www.linkedin.com/in/koomenjeroen
                      https://www.bimloket.nl/BIMbasisILS

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                      • C Offline
                        C Offline
                        calvin02
                        wrote on last edited by
                        #22

                        Pls try to uninstall the Solibri Apps on Autodesk Construction Cloud > Account Admin Page > Apps > My Apps > Solibri > uninstall
                        Then, try to install a Solibri Apps on Autodesk Construction Cloud again.

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                        • JeroenKoomenJ Offline
                          JeroenKoomenJ Offline
                          JeroenKoomen
                          wrote on last edited by
                          #23

                          @calvin02 why would i do that?

                          It is working right now, i am only afraid that on the 31st of July it won’t work because the the V1 Authentication will be terminated.

                          http://www.linkedin.com/in/koomenjeroen
                          https://www.bimloket.nl/BIMbasisILS

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                          • C Offline
                            C Offline
                            calvin02
                            wrote on last edited by
                            #24

                            I don’t know why but i have tried this method for other apps (e.g. BIMcollab, Revizto…) =]

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                            • Sini AaltoS Offline
                              Sini AaltoS Offline
                              Sini Aalto
                              wrote on last edited by
                              #25

                              @JeroenKoomen yes it should be ok: we got in contact with Autodesk and the change of endpoints is indeed happening. They added us to the list of customers that get extra time until the 31st of July. The reason why we don’t need to make a hotfix release is that contrary to the earlier information we had, the required changes can only be done in the backend, which doesn’t require a new release. We have already implemented the changes in the backend but it may take some time until they become effective i.e. when V2 endpoints are in use. There should anyway be much enough time for that to happen before the end of month. So everything should be fine but we’ll follow up the situation in case problems would arise.

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