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.SMC file Read error

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  • JeroenKoomenJ Offline
    JeroenKoomenJ Offline
    JeroenKoomen
    wrote on last edited by
    #14

    I also get this.

    Attached my logs.runtime.log error.log gc.log output.log

    http://www.linkedin.com/in/koomenjeroen
    https://www.bimloket.nl/BIMbasisILS

    JeroenKoomenJ 1 Reply Last reply
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    • JeroenKoomenJ Offline
      JeroenKoomenJ Offline
      JeroenKoomen
      replied to JeroenKoomen on last edited by
      #15

      @JeroenKoomen said in .SMC file Read error:

      I also get this.

      Attached my logs.runtime.log error.log gc.log output.log

      Maybe i was to quick… and this had to do with a slow network connection.
      Copied to local and it opened… sorry to confuse you guys 🙂

      http://www.linkedin.com/in/koomenjeroen
      https://www.bimloket.nl/BIMbasisILS

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      • Tamas KurucsoT Offline
        Tamas KurucsoT Offline
        Tamas Kurucso
        wrote on last edited by
        #16

        Hi, any progress in this topic? Same by me, from two backups one is also corrupted, so I have to repeat a lot of work. It is really annoying, in some cases it is not even possible to reconstruct, what have been done maybe several days before…

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        • Tamas KurucsoT Offline
          Tamas KurucsoT Offline
          Tamas Kurucso
          wrote on last edited by
          #17

          The first time I’ve reported such a case was in october 2019…

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          0
          • tonigyllenbergT Offline
            tonigyllenbergT Offline
            tonigyllenberg Solibrians
            wrote on last edited by
            #18

            Hello!

            We are currently working on a solution for this, which should be out in the next public release (9.10.8). The solution will improve the saving feature, and generally speaking, will check that the save has been fully completed. Please keep a look out for it in the release notes.

            Kind regards,

            Toni on behalf of the Solibri team

            agroniA 2 Replies Last reply
            1
            • Tamas KurucsoT Offline
              Tamas KurucsoT Offline
              Tamas Kurucso
              wrote on last edited by
              #19

              Thanks, that would be great:)

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              • agroniA Offline
                agroniA Offline
                agroni
                replied to tonigyllenberg on last edited by agroni
                #20

                @tonigyllenberg said in .SMC file Read error:

                The solution will improve the saving feature

                Sounds promisin

                AllesWirdGut Architecture
                www.awg.at

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                • agroniA Offline
                  agroniA Offline
                  agroni
                  replied to tonigyllenberg on last edited by
                  #21

                  @tonigyllenberg said in .SMC file Read error:

                  which should be out in the next public release (9.10.8).

                  Hi Toni,
                  Sorry for being a pain in the a**, but may I know when this public release is going to be launched?

                  Again today I got this error message with another project. I opened the backup file and Solibri has no clue about my created issues/slides. I have lost 54 slides in Solibri which I have uploaded yesterday into BIMcollab.!!!
                  Pffuhhhhh 😓

                  AllesWirdGut Architecture
                  www.awg.at

                  RicardoR 1 Reply Last reply
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                  • tonigyllenbergT Offline
                    tonigyllenbergT Offline
                    tonigyllenberg Solibrians
                    wrote on last edited by
                    #22

                    Hello!

                    The improvements for the saving feature have been published in the BETA release of 9.10.8, which is out today. Do note, that this will NOT have any effect on files which are already damaged or corrupted, however the fix is designed to prevent this from happening again.

                    Please check the release notes here

                    Kind regards,

                    Toni on behalf of the Solibri team

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                    • agroniA Offline
                      agroniA Offline
                      agroni
                      wrote on last edited by agroni
                      #23

                      Am I really the only one facing this problem???
                      Today…again…I saved the file minutes ago and on reopen got the same message
                      5,5h of work is LOST!!!
                      Sorry, but this is getting boring and anoying! And the worst thing is that my backup is from 04.04. Why is there no backup from today???

                      5250aba8-00bb-40a0-a783-892548f4696c-grafik.png

                      Everything you see here cannot be opened! I have to start the project from ZERO since I don’t have any other backup data.

                      @Solibrians PLEASE HELP ME?!?!?!?!?!?

                      AllesWirdGut Architecture
                      www.awg.at

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                      • tonigyllenbergT Offline
                        tonigyllenbergT Offline
                        tonigyllenberg Solibrians
                        wrote on last edited by
                        #24

                        Hello @agroni,

                        What version did you save the file with? Was this save created with the current BETA 9.10.8?

                        Also, can you tell us if you are saving the files locally or onto a network drive or somewhere else?

                        Kind regards,

                        Toni on behalf of the Solibri team

                        1 Reply Last reply
                        0
                        • agroniA Offline
                          agroniA Offline
                          agroni
                          wrote on last edited by
                          #25

                          I am still using the 9.10.6.23. Did not have time to run the Beta, and also was not willing to work on a live project.
                          I am saving the file via VPN to my server in the office.

                          AllesWirdGut Architecture
                          www.awg.at

                          1 Reply Last reply
                          0
                          • tonigyllenbergT Offline
                            tonigyllenbergT Offline
                            tonigyllenberg Solibrians
                            wrote on last edited by
                            #26

                            We are currently looking to get 9.10.8 out publicly toward the end of this week or the beginning of next week, which will have the file saving improvements included. For the time being, I would suggest saving a local copy in addition to the office server (I know this is a pain but it can also be a lifesaver sometimes).

                            Kind regards,

                            Toni on behalf of the Solibri team

                            1 Reply Last reply
                            0
                            • RicardoR Offline
                              RicardoR Offline
                              Ricardo
                              replied to agroni on last edited by Ricardo
                              #27

                              @agroni said in .SMC file Read error:

                              @tonigyllenberg said in .SMC file Read error:

                              which should be out in the next public release (9.10.8).

                              Hi Toni,
                              Sorry for being a pain in the a**, but may I know when this public release is going to be launched?

                              Again today I got this error message with another project. I opened the backup file and Solibri has no clue about my created issues/slides. I have lost 54 slides in Solibri which I have uploaded yesterday into BIMcollab.!!!
                              Pffuhhhhh 😓

                              If you have uploaded issues to BIMcollab, you can download them back to Solibri. In that sense, any work you have done for issues should not be lost.
                              (That is why I always tell people to upload their issues to BIMcollab on a daily basis).

                              If you use a Solibri template, maybe a thing to try is to setup your project again. I don’t know if that is a lot of work in your case, but I would do it if I would keep losing save states on a particular .SMC…

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                              • agroniA Offline
                                agroniA Offline
                                agroni
                                wrote on last edited by
                                #28

                                Hi @Ricardo
                                Yes, BIMcollab is one solution to have your issues stored at a “safe location”. This is what I also did in my previous crash of the file. Sadly this time it crashed during the creation of slides, therefore no backup.

                                There is one problem though with this method. Your issues are in back in Solibri, but they are not connected anymore to the results, meaning you have to manualy check everything. Well, at least you can keep track of how many presentations you have done…
                                ending the day with a cold beer after this frustrating day…
                                cheers to you all 😎

                                AllesWirdGut Architecture
                                www.awg.at

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                                • agroniA Offline
                                  agroniA Offline
                                  agroni
                                  wrote on last edited by
                                  #29

                                  UPDATE @21:55
                                  I have started everything from scratch. Loaded all IFC files; defined the ressourse path and saved the rolle; loaded RuleSets and Classifications; created a presentation and downloaded the issues from BIMcollab; started adapting some RuleSets…and saved an SMC on my Local PC (not via VPN on my server) and closed. Tomorrow wanted to catch up with the lost time today and start with the issues…

                                  After my cold beer, I was curious if my RuleSet had been properly saved…and what do you know? The file cannot be opened anymore!
                                  So today was a TOTALY wasted day… 9hours of work for NOTHING…NADA…

                                  AllesWirdGut Architecture
                                  www.awg.at

                                  1 Reply Last reply
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