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Solibri close/crash

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  • L Offline
    L Offline
    lraimo
    wrote on last edited by
    #1

    Hi

    In the last 4 weeks Solibri has just closed up 3 times. Has anyone else experienced anything like this?
    Log files after Solibri closed can be downloaded from here https://www.dropbox.com/sh/tdl69785q4rny19/AACIQ1o8MbXI305-6DRCFweja?dl=0

    RicardoR 1 Reply Last reply
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    • RicardoR Offline
      RicardoR Offline
      Ricardo
      replied to lraimo on last edited by
      #2

      @lraimo Are you using windows 11?

      L 1 Reply Last reply
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      • L Offline
        L Offline
        lraimo
        replied to Ricardo on last edited by
        #3

        @Ricardo
        No, Windows 10

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        • paola bronzoP Offline
          paola bronzoP Offline
          paola bronzo
          wrote on last edited by paola bronzo
          #4

          Hi @lraimo ,

          I also noticed a greater instability of Solibri compared to the previous release. When I am opening an smc file or I am working with the ruleset manager, the program crashed. I am attaching an example log file of a recent crash.I’m using Windows 10 Pro. log.zip

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          • L Offline
            L Offline
            lraimo
            wrote on last edited by
            #5

            Got this error now
            cdc42aae-9834-48f1-9e69-83d49c019461-image.png

            JSNJ 1 Reply Last reply
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            • JSNJ Offline
              JSNJ Offline
              JSN
              replied to lraimo on last edited by
              #6

              @lraimo said in Solibri close/crash:

              Got this error now

              Got a similar one followed by a Solibri Crash - but just once, apart from that it seemed to be rather stable so far.

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              • L Offline
                L Offline
                lasse.lindqvist
                wrote on last edited by
                #7

                Hi. At least the GPU memory error would hint that you would need a better GPU (one with more GPU memory) to view the file in question.

                Of course if you can send the file to Solibri support, we can take a look at it and see if we can optimize our 3D code to make it work with less resources.

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                • L Offline
                  L Offline
                  lraimo
                  replied to lasse.lindqvist on last edited by
                  #8

                  @lasse-lindqvist

                  Hi
                  Where can I send it?

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                  • L Offline
                    L Offline
                    lasse.lindqvist
                    replied to lraimo on last edited by
                    #9

                    @lraimo said in Solibri close/crash:

                    @lasse-lindqvist

                    Hi
                    Where can I send it?

                    Hi. You can use the usual [email protected] to share it via some file-sharing service and reference this post so they know the background.

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