Disappearing Rulesets in Checking view

Ricardo

From time to time, I have this weird issue that Rulesets disappear from my checking view. However, they still exist in the Ruleset folder from the Ruleset manager.

Does anybody know if this is a bug? Restarting the .SMC doesnt resolve the issue. Re-adding the Ruleset does work however.

Maxime Sabbagh

Yes I recently experienced the same problem with some sub-rules… But I don’t have any idea of the causes.

Anil

@Ricardo, @Maxime-Sabbagh. Please contact our support at [email protected] for further investigation of this issue. Please send the log folder as well after zipping it. Log folder can be found from the installation path.
Windows: C:\Program Files\Solibri\SOLIBRI.
Mac: /Applications/Solibri/log

Ricardo

@anil said in Disappearing Rulesets in Checking view:

@Ricardo, @Maxime-Sabbagh. Please contact our support at [email protected] for further investigation of this issue. Please send the log folder as well after zipping it. Log folder can be found from the installation path.
Windows: C:\Program Files\Solibri\SOLIBRI.
Mac: /Applications/Solibri/log

Thanks, just done.

Maxime Sabbagh

@Ricardo please, let me know if you have any news about it
Thank you

Maxime Sabbagh

@Ricardo Do you have any news about this issue ?
Thank you for your help !

Ricardo

@maxime-sabbagh said in Disappearing Rulesets in Checking view:

@Ricardo Do you have any news about this issue ?
Thank you for your help !

@maxime-sabbagh I had a first reaction of support where they said that it could be because the use of a Gatekeeper Rule. Unfortunately I have been quite busy last few days, haven’t been able to take a good look at it. Will report back if I have!

Lauri Luoma

Hello @Ricardo @Maxime-Sabbagh ,

Like our support had informed you, this is most likely dues to the gatekeeper rules sub rule options. If there are nothing to pass from the gatekeeper rule into the sub rule, the rule is not shown in checking layout.

This is a feature that can be used as a “if” condition in checking.

This allows you to create a rule that first checks some condition of the model (e.g. amount of floors) and according to that either passes the model to the sub-rule or not. If not, the rule disappears.