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ACONEX Connection Issue

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  • DavidCadtecD Offline
    DavidCadtecD Offline
    DavidCadtec
    wrote on last edited by DavidCadtec
    #1

    Is anyone here also experiencing same issue connecting with Aconex CDE ?
    I learned that Oracle changed the way users connect to Aconex …
    It was informed since March / 2024 …

    More details here: https://help.aconex.com/DisplayContent/aconex-login-is-changing
    Effective from August/2024

    We have customers reporting this problem when trying to connect from Solibri Office (Integrations or BCF Connector …).

    Since i could not see any posts here in this matter i wonder if this is a particular issue happening with users trying to connect to Aconex Americas (?)

    Thanks for any feedback in this matter.

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    • MattiM Offline
      MattiM Offline
      Matti Solibrians
      wrote on last edited by
      #2

      We’re aware of the issue with connecting to Aconex CDE, and we’re actively working on a fix. Apologies for the trouble, and we’ll update you as soon as it’s resolved.

      R 1 Reply Last reply
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      • LUIS WESCINSKIL Offline
        LUIS WESCINSKIL Offline
        LUIS WESCINSKI
        wrote on last edited by
        #3

        Hi, Here we have same issue, in the integration and Bfc live,

        we believe it’s due to the change of login address…

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        • R Offline
          R Offline
          roberta.pitta
          replied to Matti on last edited by
          #4

          @Matti Hi! Any news about this connection to Aconex CDE? Here we are with the same problem for months now, and working manually with BCFs and downloading our models to insert them at Solibri…

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          • MattiM Offline
            MattiM Offline
            Matti Solibrians
            wrote on last edited by
            #5

            The issue with Aconex is fixed. Please update to Solibri 24.12.0 or later.
            See: https://society.solibri.com/topic/3164/loading-ifc-and-bcf-from-aconex-via-api-connection/

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            • MattiM Matti marked this topic as a question on
            • MattiM Matti has marked this topic as solved on
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