Installation

chris

Does someone have the same issue with solibri after start the application? The app is not starting because of this report. Any help?

THX
christof

Solibri Fehler_LI.jpg

Matti

Hi,
I have not seen issue before. Some Windows library is missing.

Please try to install Visual C++ Redistributables:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

I hope this helps.

Ricardo

@Matti-Kannala said in Installation:

Hi,
I have not seen issue before. Some Windows library is missing.

Please try to install Visual C++ Redistributables:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

I hope this helps.

@christofraess said in Installation:

Does someone have the same issue with solibri after start the application? The app is not starting because of this report. Any help?

THX
christof

Christof,

I would suggest installing the Visual C++ 2010 (64bit if you have a 64bit computer) first. This is the version I had succes with, because Solibri couldn’t connect anymore to the synchronization servers…

chris

The Visual C++ is allready installed…

chris

This Issue is still here… Any advise?

Matti

Which version of Solibri you tried to run?
The latest release version is Solibri 9.10.8.34

Which version of Windows you have? The information is visible in System Information window:
e.g.
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363

Is there anything special on your Windows setup?

The problem you have is in Oshi library that Solibri is using.
Oshi cannot not finding dependent Windows libraries :
https://github.com/oshi
I tried to google but I didn’t find the same the problem.

chris

hi matti

my company has installed solibri:
Solibri_v9_10_windows_64bit_9_10_6_23-20200226

windows 10 enterprise
10.0.19041 Build 19041, x64

christof

Matti

Could you try installing and running the the latest version of Solibri. You could install that in different folder for testing this.
We might have a newer version of Oshi library there.

Matti

Hi,

I think I found a fix to your problem by manually updating 3 libraries:

Download updated libraries:
updated-libraries.zip
Copy and replace the libraries in Solibri installation lib folder:
C:\Program Files\Solibri\SOLIBRI\lib
Run Solibri

The libraries are available in:
https://repo1.maven.org/maven2/com/github/oshi/oshi-core/4.9.5/oshi-core-4.9.5.jar
https://repo1.maven.org/maven2/net/java/dev/jna/jna-platform/5.6.0/jna-platform-5.6.0.jar
https://repo1.maven.org/maven2/net/java/dev/jna/jna/5.6.0/jna-5.6.0.jar

chris

hi

nothing changed after the installation. i will try again tomorrow…