E-Mail Notifications not working anymore?

JSN

Hi, I have just discovered that since about a week I do not get any (e-mail) notifications anymore when somebody replies to my posts or for example if there are new comments on topics I am watching here in the forum. Does this sound familiar to anyone?

Eric

@Stefan-L @JSN @scorney Please kindly check again and confirm emails are properly landing in your inbox, thanks!
The issue was confirmed as fixed and originated from our global email provider doing changes…

Eric

@JSN We’ve had issues with our global email provider deploying new anti-spam features that have affected this site. All should work fine now but kindly report if you still can’t receive email notifications or if they land into your junk folder, thanks!

JSN

@Eric Alright, good to know my IT is innocent, I will have an eye on it in the next days.

Eric

@JSN I assume you got an email notification so all should be back to normal

JSN

@Eric Actually, no I did not get any notifications via e-mail today. But I was still logged in this time, does this prevent notification e-mails from being sent?

Eric

@JSN Hmm, I’m logged-in and receive the email notification so I guess there might be something happening on your side then…
Note that at 17:00 EET the system triggers a daily digest so if you don’t receive that, there’s indeed an issue…

JSN

@Eric Ok, I will check this again next week and let you know if the situation changed or not - maybe there is just a delay of delivery. thx for now.

Eric

@JSN FYI, there was another disruption occurring over the weekend but now things should be normal again. We’re sorry for the inconvenience!

JSN

@Eric Just wanted to let you know that I am still not receiving any e-mails. The last Daily Digest which successfully made it into my inbox is from the 15th of March …

Eric

@JSN Hmm, I don’t know what happens on your side but I can confirm the daily digests as well as other email notifications triggered either by the chat or mentions in posts works fine here…

scorney

Eric, I’m not receiving notifications either, the last one I got was on the 17th of March…

Stefan L.

The last one here is from 15th of March too.

–
Stefan

Eric

@Stefan-L @JSN @scorney Please kindly check again and confirm emails are properly landing in your inbox, thanks!
The issue was confirmed as fixed and originated from our global email provider doing changes…

Stefan L.

Well, your post triggered two mails directly linking to it, and 7min before the daily digest came in.
Seems to work

–
Stefan

Eric

@Stefan-L Thanks for confirming

JSN

@Eric Same here, can confirm that I got a couple of notifications in the last 30 minutes…

scorney

working, thanks!