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E-Mail Notifications not working anymore?

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  • EricE Offline
    EricE Offline
    Eric
    replied to JSN on last edited by
    #4

    @JSN I assume you got an email notification so all should be back to normal 😉

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    • JSNJ Offline
      JSNJ Offline
      JSN
      wrote on last edited by
      #5

      @Eric Actually, no I did not get any notifications via e-mail today. But I was still logged in this time, does this prevent notification e-mails from being sent?

      EricE 1 Reply Last reply
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      • EricE Offline
        EricE Offline
        Eric
        replied to JSN on last edited by
        #6

        @JSN Hmm, I’m logged-in and receive the email notification so I guess there might be something happening on your side then…
        Note that at 17:00 EET the system triggers a daily digest so if you don’t receive that, there’s indeed an issue…

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        • JSNJ Offline
          JSNJ Offline
          JSN
          wrote on last edited by
          #7

          @Eric Ok, I will check this again next week and let you know if the situation changed or not - maybe there is just a delay of delivery. thx for now.

          EricE 1 Reply Last reply
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          • EricE Offline
            EricE Offline
            Eric
            replied to JSN on last edited by
            #8

            @JSN FYI, there was another disruption occurring over the weekend but now things should be normal again. We’re sorry for the inconvenience!

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            • JSNJ Offline
              JSNJ Offline
              JSN
              wrote on last edited by
              #9

              @Eric Just wanted to let you know that I am still not receiving any e-mails. The last Daily Digest which successfully made it into my inbox is from the 15th of March …

              EricE 1 Reply Last reply
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              • EricE Offline
                EricE Offline
                Eric
                replied to JSN on last edited by
                #10

                @JSN Hmm, I don’t know what happens on your side but I can confirm the daily digests as well as other email notifications triggered either by the chat or mentions in posts works fine here…

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                • S Offline
                  S Offline
                  scorney
                  wrote on last edited by
                  #11

                  Eric, I’m not receiving notifications either, the last one I got was on the 17th of March…

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                  • S Offline
                    S Offline
                    Stefan L.
                    wrote on last edited by
                    #12

                    The last one here is from 15th of March too.

                    –
                    Stefan

                    EricE 1 Reply Last reply
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                    • EricE Offline
                      EricE Offline
                      Eric
                      replied to Stefan L. on last edited by
                      #13

                      @Stefan-L @JSN @scorney Please kindly check again and confirm emails are properly landing in your inbox, thanks!
                      The issue was confirmed as fixed and originated from our global email provider doing changes…

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                      • S Offline
                        S Offline
                        Stefan L.
                        wrote on last edited by
                        #14

                        Well, your post triggered two mails directly linking to it, and 7min before the daily digest came in.
                        Seems to work 🙂

                        –
                        Stefan

                        EricE 1 Reply Last reply
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                        • EricE Offline
                          EricE Offline
                          Eric
                          replied to Stefan L. on last edited by
                          #15

                          @Stefan-L Thanks for confirming 🙂

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                          • JSNJ Offline
                            JSNJ Offline
                            JSN
                            wrote on last edited by
                            #16

                            @Eric Same here, can confirm that I got a couple of notifications in the last 30 minutes…

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                            • S Offline
                              S Offline
                              scorney
                              wrote on last edited by
                              #17

                              working, thanks!

                              1 Reply Last reply
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