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E-Mail Notifications not working anymore?

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  • JSNJ Offline
    JSNJ Offline
    JSN
    wrote on last edited by
    #5

    @Eric Actually, no I did not get any notifications via e-mail today. But I was still logged in this time, does this prevent notification e-mails from being sent?

    EricE 1 Reply Last reply
    0
    • EricE Offline
      EricE Offline
      Eric
      replied to JSN on last edited by
      #6

      @JSN Hmm, I’m logged-in and receive the email notification so I guess there might be something happening on your side then…
      Note that at 17:00 EET the system triggers a daily digest so if you don’t receive that, there’s indeed an issue…

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      • JSNJ Offline
        JSNJ Offline
        JSN
        wrote on last edited by
        #7

        @Eric Ok, I will check this again next week and let you know if the situation changed or not - maybe there is just a delay of delivery. thx for now.

        EricE 1 Reply Last reply
        0
        • EricE Offline
          EricE Offline
          Eric
          replied to JSN on last edited by
          #8

          @JSN FYI, there was another disruption occurring over the weekend but now things should be normal again. We’re sorry for the inconvenience!

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          • JSNJ Offline
            JSNJ Offline
            JSN
            wrote on last edited by
            #9

            @Eric Just wanted to let you know that I am still not receiving any e-mails. The last Daily Digest which successfully made it into my inbox is from the 15th of March …

            EricE 1 Reply Last reply
            0
            • EricE Offline
              EricE Offline
              Eric
              replied to JSN on last edited by
              #10

              @JSN Hmm, I don’t know what happens on your side but I can confirm the daily digests as well as other email notifications triggered either by the chat or mentions in posts works fine here…

              1 Reply Last reply
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              • S Offline
                S Offline
                scorney
                wrote on last edited by
                #11

                Eric, I’m not receiving notifications either, the last one I got was on the 17th of March…

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                • S Offline
                  S Offline
                  Stefan L.
                  wrote on last edited by
                  #12

                  The last one here is from 15th of March too.

                  –
                  Stefan

                  EricE 1 Reply Last reply
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                  • EricE Offline
                    EricE Offline
                    Eric
                    replied to Stefan L. on last edited by
                    #13

                    @Stefan-L @JSN @scorney Please kindly check again and confirm emails are properly landing in your inbox, thanks!
                    The issue was confirmed as fixed and originated from our global email provider doing changes…

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                    • S Offline
                      S Offline
                      Stefan L.
                      wrote on last edited by
                      #14

                      Well, your post triggered two mails directly linking to it, and 7min before the daily digest came in.
                      Seems to work 🙂

                      –
                      Stefan

                      EricE 1 Reply Last reply
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                      • EricE Offline
                        EricE Offline
                        Eric
                        replied to Stefan L. on last edited by
                        #15

                        @Stefan-L Thanks for confirming 🙂

                        1 Reply Last reply
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                        • JSNJ Offline
                          JSNJ Offline
                          JSN
                          wrote on last edited by
                          #16

                          @Eric Same here, can confirm that I got a couple of notifications in the last 30 minutes…

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                          • S Offline
                            S Offline
                            scorney
                            wrote on last edited by
                            #17

                            working, thanks!

                            1 Reply Last reply
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