Issues duplicated with BCF Live and BIMcollab
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Hello,
We have found one reason why this happens. If a model has very long BATIDs, a viewpoint does not get created in BIMcollab and that causes the duplication. We have identified a fix in Solibri side and hope to get that to the next version. Here’s an example of a long BATID. Also BIMcollab is aware of this particular problem. I’m not promising a fix on their behalf


The thing is that this model has come from an exotic tool called “OpenBuildings Designer 10.07.00.105” and I suspect that this may not be the only reason for the duplication. If anyone is willing to share a file that doesn’t have long BATIDs and still produces the problem, please let us know.
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@pasi-paasiala We have files that come from Revit so they don’t have a long BATID +/- 8 characters. Can you send me your emailadress so we can send you a file?
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Thanks @YasmineD. I sent an upload link to you in private chat. Hope you got it.
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Hi, I have a new issue, that might be related to the ongoing problem.
Today when I synchronized new issues with BIMCollab, a few of the issues images did not turn up. And when I synchronized from BIMCollab the Resolve issues (5 issuesin BIMCollab), the box in Solibri says that it found 5 issues, but I can not find them in the presentation folder.
This is something that has worked without problems before. -
HI @Trina @Dennis @NickKoster @Maxime-Sabbagh
it is a very interesting find from @Pasi-PaasialaBut can you also confirm that you also have these strange BATIDs in your project? What BIM Tools are you using for the components?
I am currently starting a big project with multiple BIM tools and what to be one step ahead with this case. To be honest I have never seen such BATIDs in Solibri working with Archicad, Revit, Zoom, Tekla…
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The long BATIDs are only one situation that causes problems. There are a couple of others that we have been able to duplicate with the help of the file @YasmineD provided. We’re in close contact with @Paul-Deckers from KUBUS to find out the problems.
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@sebastian-nybäck This might be the same problem, but hard to say 100%.
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What can help to get de image back in BIM Collab:
Workaround.
Synchronize issues from bim collab to solibri for the latest stand.
Make from the presentation a bcf report, and import those in BIM Collab online.(import bcf)
The issues will be overwrite on BIMcollab, but the this time the issues are visable.The issues on BIM collab have now image again and can be comunicated to others.
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Hi @agroni, I also don’t see any strange BATIDs in my smc files, they all consist of 8 numbers
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Hi everyone,
I have noticed a worrisome increase in issues that get synchronized to BIMCollab without the viewpoint image in our company. The issues that are without viewpoint images, are both existing issues with new comments and also new issues. Does anyone know what causes the problem, and/or a workaround that saves all the comments in an issue (we have had issues where bcf report 2.1 does not include everything). And is it possible to say when this issue is expected to be fixed?
-Sebastian
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Hello all!
Regarding these issues, a fix is now available for testing with our 9.12.6 beta version. Please test and let us know how the solution works

Not yet a beta tester? See these instructions on how to join.
Kind regards,
Toni in behalf of the Solibri team
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