Startup Issue : java.security.cert.X509 error

[celineman]

I can launch Solibri Office now

[keithwilkinson]

Same here - mysteriously working again. Any indication as to the cause?

[Eric]

@celineman @keithwilkinson Glad to hear all is fine now!
We’re still investigating and so far the issue seems to point towards Cloudflare since this issue disappeared after they did a maintenance break earlier today, only for the UK.
Despite this, we apologise for the inconvenience.

[keithwilkinson]

no worries, that would make sense. Thanks for the update.

[celineman]

Hi, I have this startup problem again today. @Matti-Kannala

[Matti]

Thanks for reporting. We are looking on this. I have not seen other reports yet.

[Mark-Felix]

Hi, I have this startup problem as well. @Matti-Kannala
Firewall ports and Proxy settings are in accordance to Firewall-Settings. I recognized that Settings / General / User is empty. Any suggestion?

[VarunS]

Is anyone still getting this issue? I seem to have this issue today, in the morning it worked fine, I came back after lunch to this message? No clue how to fix it.

[vitoria.santos]

I’m having the same problem, i’m using it from Brazil

[Hartwig]

https://society.solibri.com/topic/3183/downtime-event-in-progress

[Ryan.Howe]

Getting the same error message when trying to launch autorun. Based in UK.

[JohnFord]

@Matti I am getting this error this morning. First time I have seen it?

[Pasi Paasiala]

Please try the line suggested in vmoptions as suggested here.