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Start fails ...

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  • J Offline
    J Offline
    janlang08
    wrote on last edited by
    #2

    Same here

    JSNJ 1 Reply Last reply
    0
    • JSNJ Offline
      JSNJ Offline
      JSN
      replied to janlang08 on last edited by
      #3

      @janlang08

      Good to know … @Solibrians any updates?

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      • J Offline
        J Offline
        janlang08
        wrote on last edited by
        #4

        Now i get this:
        image.png

        1 Reply Last reply
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        • J Offline
          J Offline
          janlang08
          wrote on last edited by
          #5

          image.png

          1 Reply Last reply
          1
          • L Offline
            L Offline
            LeifHagen
            wrote on last edited by
            #6

            Same problem with several users here

            1 Reply Last reply
            0
            • P Offline
              P Offline
              Patrick
              wrote on last edited by
              #7

              Same here aswell.

              1 Reply Last reply
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              • L Offline
                L Offline
                Lole Flodqvist
                wrote on last edited by
                #8

                Same problem in Sweden

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                • L Offline
                  L Offline
                  Lole Flodqvist
                  wrote on last edited by
                  #9

                  Iv’e sent request to internal channels at Solibri keep you posted here

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                  1
                  • tonigyllenbergT Offline
                    tonigyllenbergT Offline
                    tonigyllenberg Solibrians
                    wrote on last edited by
                    #10

                    Hello,

                    Apologies for any inconvenience this has caused. We are looking into the issue as we speak, and will update you here as soon as we have some updates.

                    1 Reply Last reply
                    0
                    • DavidCadtecD Offline
                      DavidCadtecD Offline
                      DavidCadtec
                      wrote on last edited by
                      #11

                      Same here (South America) … it seems definitely to be something global … we had an issue in the past related to an updated to DNS servers … or something alike. The curious thing is that https://status.solibri.com/ was also showing everything ok with the servers.

                      1 Reply Last reply
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                      • tonigyllenbergT Offline
                        tonigyllenbergT Offline
                        tonigyllenberg Solibrians
                        wrote on last edited by
                        #12

                        As a short-term, one-time startup workaround, removing your .solibri folder (located for windows users under C:\Users\username) and restarting can help.

                        L 1 Reply Last reply
                        0
                        • J Offline
                          J Offline
                          janlang08
                          wrote on last edited by
                          #13

                          It works!

                          1 Reply Last reply
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                          • L Offline
                            L Offline
                            Lole Flodqvist
                            replied to tonigyllenberg on last edited by
                            #14

                            @tonigyllenberg didn’t work at our end.

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                            1
                            • L Offline
                              L Offline
                              Lole Flodqvist
                              wrote on last edited by
                              #15

                              Now working!

                              1 Reply Last reply
                              0
                              • L Offline
                                L Offline
                                Lole Flodqvist
                                wrote on last edited by
                                #16

                                If you’re able to log in don’t log out, still not stable.

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                                1
                                • bariscanpolatB Offline
                                  bariscanpolatB Offline
                                  bariscanpolat
                                  wrote on last edited by
                                  #17

                                  @tonigyllenberg didn’t work at our end.

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                                  • I Offline
                                    I Offline
                                    ibo
                                    wrote on last edited by
                                    #18

                                    no start possible. its not funny 😞 we pay a lot of money

                                    1 Reply Last reply
                                    1
                                    • tonigyllenbergT Offline
                                      tonigyllenbergT Offline
                                      tonigyllenberg Solibrians
                                      wrote on last edited by
                                      #19

                                      We are stabilizing and startups are being completed successfully. Please report if you are still experiencing issues.

                                      1 Reply Last reply
                                      0
                                      • tonigyllenbergT tonigyllenberg marked this topic as a question on
                                      • tonigyllenbergT tonigyllenberg has marked this topic as solved on

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