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Start fails ...

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  • JSNJ Offline
    JSNJ Offline
    JSN
    replied to janlang08 on last edited by
    #3

    @janlang08

    Good to know … @Solibrians any updates?

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    • J Offline
      J Offline
      janlang08
      wrote on last edited by
      #4

      Now i get this:
      image.png

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      • J Offline
        J Offline
        janlang08
        wrote on last edited by
        #5

        image.png

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        • L Offline
          L Offline
          LeifHagen
          wrote on last edited by
          #6

          Same problem with several users here

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          • P Offline
            P Offline
            Patrick
            wrote on last edited by
            #7

            Same here aswell.

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            • L Offline
              L Offline
              Lole Flodqvist
              wrote on last edited by
              #8

              Same problem in Sweden

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              • L Offline
                L Offline
                Lole Flodqvist
                wrote on last edited by
                #9

                Iv’e sent request to internal channels at Solibri keep you posted here

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                1
                • tonigyllenbergT Offline
                  tonigyllenbergT Offline
                  tonigyllenberg Solibrians
                  wrote on last edited by
                  #10

                  Hello,

                  Apologies for any inconvenience this has caused. We are looking into the issue as we speak, and will update you here as soon as we have some updates.

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                  0
                  • DavidCadtecD Offline
                    DavidCadtecD Offline
                    DavidCadtec
                    wrote on last edited by
                    #11

                    Same here (South America) … it seems definitely to be something global … we had an issue in the past related to an updated to DNS servers … or something alike. The curious thing is that https://status.solibri.com/ was also showing everything ok with the servers.

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                    • tonigyllenbergT Offline
                      tonigyllenbergT Offline
                      tonigyllenberg Solibrians
                      wrote on last edited by
                      #12

                      As a short-term, one-time startup workaround, removing your .solibri folder (located for windows users under C:\Users\username) and restarting can help.

                      L 1 Reply Last reply
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                      • J Offline
                        J Offline
                        janlang08
                        wrote on last edited by
                        #13

                        It works!

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                        • L Offline
                          L Offline
                          Lole Flodqvist
                          replied to tonigyllenberg on last edited by
                          #14

                          @tonigyllenberg didn’t work at our end.

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                          1
                          • L Offline
                            L Offline
                            Lole Flodqvist
                            wrote on last edited by
                            #15

                            Now working!

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                            0
                            • L Offline
                              L Offline
                              Lole Flodqvist
                              wrote on last edited by
                              #16

                              If you’re able to log in don’t log out, still not stable.

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                              • bariscanpolatB Offline
                                bariscanpolatB Offline
                                bariscanpolat
                                wrote on last edited by
                                #17

                                @tonigyllenberg didn’t work at our end.

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                                • I Offline
                                  I Offline
                                  ibo
                                  wrote on last edited by
                                  #18

                                  no start possible. its not funny 😞 we pay a lot of money

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                                  • tonigyllenbergT Offline
                                    tonigyllenbergT Offline
                                    tonigyllenberg Solibrians
                                    wrote on last edited by
                                    #19

                                    We are stabilizing and startups are being completed successfully. Please report if you are still experiencing issues.

                                    1 Reply Last reply
                                    0
                                    • tonigyllenbergT tonigyllenberg marked this topic as a question on
                                    • tonigyllenbergT tonigyllenberg has marked this topic as solved on

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