Start fails ...

[JSN]

Is it just us? What’s causing this? No infos in the logs?

https://status.solibri.com/ looking good, so should we ask and blame our IT, if they might have changed something recently?

Error messages seem to vary in shape and content …

[janlang08]

Same here

[JSN]

@janlang08

Good to know … @Solibrians any updates?

[janlang08]

Now i get this:

[janlang08]

[LeifHagen]

Same problem with several users here

[Patrick]

Same here aswell.

[Lole Flodqvist]

Same problem in Sweden

[Lole Flodqvist]

Iv’e sent request to internal channels at Solibri keep you posted here

[tonigyllenberg]

Hello,

Apologies for any inconvenience this has caused. We are looking into the issue as we speak, and will update you here as soon as we have some updates.

[DavidCadtec]

Same here (South America) … it seems definitely to be something global … we had an issue in the past related to an updated to DNS servers … or something alike. The curious thing is that https://status.solibri.com/ was also showing everything ok with the servers.

[tonigyllenberg]

As a short-term, one-time startup workaround, removing your .solibri folder (located for windows users under C:\Users\username) and restarting can help.

[janlang08]

It works!

[Lole Flodqvist]

@tonigyllenberg didn’t work at our end.

[Lole Flodqvist]

Now working!

[Lole Flodqvist]

If you’re able to log in don’t log out, still not stable.

[bariscanpolat]

@tonigyllenberg didn’t work at our end.

[ibo]

no start possible. its not funny we pay a lot of money

[tonigyllenberg]

We are stabilizing and startups are being completed successfully. Please report if you are still experiencing issues.