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BIM360 / ACC integration not working

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  • EricE Offline
    EricE Offline
    Eric
    wrote on last edited by
    #15

    The actual target date from Autodesk to switch to their new authentication is 31.07.2024. Please kindly report any issues here until then.
    As mentioned above, we’re preparing a release to support the new authentication, thank you.

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    • JeroenKoomenJ Offline
      JeroenKoomenJ Offline
      JeroenKoomen
      wrote on last edited by
      #16

      @Eric is it still the plan on releasing a fix today?
      It works for now… but would be nice to have the fix before 31-07-2024.
      Friday is my last day before holiday… and otherwise the same things happens on the 31st but all the people that can fix it will be on holiday…

      http://www.linkedin.com/in/koomenjeroen
      https://www.bimloket.nl/BIMbasisILS

      EricE 1 Reply Last reply
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      • EricE Offline
        EricE Offline
        Eric
        replied to JeroenKoomen on last edited by
        #17

        @JeroenKoomen We will likely release a Beta version first, you’ll be able to validate (as well as other users) that the auth v2 works as expected, then a production release.

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        • JeroenKoomenJ Offline
          JeroenKoomenJ Offline
          JeroenKoomen
          wrote on last edited by
          #18

          @Eric Is in this beta version only the v2 authorisation active? Otherwise testing will be useless because until the 31st v1 authorisation is also possible…
          When do you expect the beta?

          http://www.linkedin.com/in/koomenjeroen
          https://www.bimloket.nl/BIMbasisILS

          EricE 1 Reply Last reply
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          • EricE Offline
            EricE Offline
            Eric
            replied to JeroenKoomen on last edited by
            #19

            @JeroenKoomen the relevant fix in the Beta will be available as soon as possible, hopefully before the end of this week.

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            • Sini AaltoS Offline
              Sini AaltoS Offline
              Sini Aalto
              wrote on last edited by
              #20

              Based on the further information we got from Autodesk, the changes related to the change of auth endpoints can be done only in the backend after all, so there’s no need for a hotfix release now. So no need for testing or version upgrade, the integration will continue working!

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              • JeroenKoomenJ Offline
                JeroenKoomenJ Offline
                JeroenKoomen
                wrote on last edited by
                #21

                @Sini-Aalto @Eric @Paul-Linder
                Are you sure about this?
                We made a case about this with Autodesk and this is the reaction we get:

                image.png

                http://www.linkedin.com/in/koomenjeroen
                https://www.bimloket.nl/BIMbasisILS

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                • C Offline
                  C Offline
                  calvin02
                  wrote on last edited by
                  #22

                  Pls try to uninstall the Solibri Apps on Autodesk Construction Cloud > Account Admin Page > Apps > My Apps > Solibri > uninstall
                  Then, try to install a Solibri Apps on Autodesk Construction Cloud again.

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                  • JeroenKoomenJ Offline
                    JeroenKoomenJ Offline
                    JeroenKoomen
                    wrote on last edited by
                    #23

                    @calvin02 why would i do that?

                    It is working right now, i am only afraid that on the 31st of July it won’t work because the the V1 Authentication will be terminated.

                    http://www.linkedin.com/in/koomenjeroen
                    https://www.bimloket.nl/BIMbasisILS

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                    • C Offline
                      C Offline
                      calvin02
                      wrote on last edited by
                      #24

                      I don’t know why but i have tried this method for other apps (e.g. BIMcollab, Revizto…) =]

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                      • Sini AaltoS Offline
                        Sini AaltoS Offline
                        Sini Aalto
                        wrote on last edited by
                        #25

                        @JeroenKoomen yes it should be ok: we got in contact with Autodesk and the change of endpoints is indeed happening. They added us to the list of customers that get extra time until the 31st of July. The reason why we don’t need to make a hotfix release is that contrary to the earlier information we had, the required changes can only be done in the backend, which doesn’t require a new release. We have already implemented the changes in the backend but it may take some time until they become effective i.e. when V2 endpoints are in use. There should anyway be much enough time for that to happen before the end of month. So everything should be fine but we’ll follow up the situation in case problems would arise.

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