Solibri 9.12.1: In BCF Live Connector, the screenshots of the new Issues disappear

Noushed

There is some issues regarding duplicate components in the viewpoint you were trying to post. That is why the viewpoint is not getting exported. Could you try to reproduce the same behaviour in our latest beta 9.12.2?

As @JSN mentioned, with BIMcollab there is an existing issue that BIMcollab does not show viewpoint in there UI if it does not have any comment attached to it

Xavier

Hi @noushed and @JSN ,

First of all, thanks for yours answers,

This issue happens with Solibri 9.12.1.9, with BIMsync and BIMcollab. The process did it in BCF Live connection is:

Test always creating a new SMC file
I created a new isse in Solbri tool “BCFLive” Connection
I test the same process connecting BIMsync, and BIMcollab (Free and also a Professional accoount).

Later I will try with Solibri Beta version.

Kind regards,
Xavier Coll
EiPM

Xavier

Good afternoon @Noushed and @JSN ,

I tested the Solibri Beta 9.12.2, and about the issue of dissapeared images of an issue created in Solibri-BCFlive:

Test in BIMcollab -> it seems to work
Test in BIMsync -> it seems to work

Special note:
In the first test, I started synchronizing with BIMsync, and Solibri did something strange:

In Solibri-BCFLive, I created a new issue
After 1st syncronization, in BCFLive list, a copy of the issue, appeared in the list of issues.
After 2nd syncronization, in BCFLive list, a 2nd copy of the issue, appeared in the list of issues.
After 3nd syncronization, in BCFLive list, a 3nd copy of the issue, appeared in the list of issues.
I decided to close Solibri.

I re-started Solibri again, but this “repeat” issue was not replicated (by now…)

Kind regards,
Xavier Coll

Noushed

Hi @xavier,

Have you checked if the viewpoint truly get exported to BCF server? I meant in BIMcollab/bimsync server UI, can you see the viewpoint after solibri sync is done?

Xavier

Hi @noushed,
Yes! I attach a video.

Kind regards,
Xavier Coll
EiPM
video.zip

JSN

@xavier said in Solibri 9.12.1: In BCF Live Connector, the screenshots of the new Issues disappear:

Yes! I attach a video.

That’s also good to know.

When you do not add a comment …

… it wont be visible in the history (as discussed above) …

… but you can select it here manually?

So it indeed get’s synced, but BIMcollab does not want to / or cannot show it in the history itself? For me this makes no sense.

Noushed

Hi @Xavier,

Thanks for the confirmation. If possible please also try to export the same viewpoint (same model with the Colored components in it) what you were trying to export initially and the reported bug was visible.