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Solibri office won't start - (Java) Error during startup

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  • HechtwieFischH Offline
    HechtwieFischH Offline
    HechtwieFisch
    wrote on last edited by
    #17

    yes works again here too! Thank you for fixing it Solibri!

    1 Reply Last reply
    0
    • RicardoR Offline
      RicardoR Offline
      Ricardo
      wrote on last edited by
      #18

      Can confirm, it works again.

      Thanks

      1 Reply Last reply
      0
      • tonigyllenbergT Offline
        tonigyllenbergT Offline
        tonigyllenberg Solibrians
        wrote on last edited by
        #19

        Hello all!

        After the downtime event this morning, we are recovering slowly back to normal, and users are able to access both SSC and Solibri. Users might however get denials until the service health has been completely recovered. Please see this post on our website for more information on the case:

        https://www.solibri.com/ssc-maintenance

        Kind regards,
        Toni on behalf of the Solibri team

        RicardoR 1 Reply Last reply
        2
        • RicardoR Offline
          RicardoR Offline
          Ricardo
          replied to tonigyllenberg on last edited by
          #20

          @tonigyllenberg @Solibrians

          We are having this issue again today, same error. We can’t use our office licences.

          I hope that you can resolve this quickly…

          4f96df18-7bfa-4c4b-b869-9a3736420d12-image.png

          1 Reply Last reply
          3
          • S Offline
            S Offline
            Seba
            wrote on last edited by
            #21

            Same here at our office.

            1 Reply Last reply
            1
            • R Offline
              R Offline
              Ronald van Emst
              wrote on last edited by
              #22

              Same here.

              1 Reply Last reply
              2
              • david.weltsD Offline
                david.weltsD Offline
                david.welts
                wrote on last edited by david.welts
                #23

                Hello all,
                We are currently facing an issue with Certificates which prevents Solibri from launching successfully.
                We are aware of the situation and currently working to fix it on our side and resolve the issue ASAP.

                We will give an update once the issue is resolved.

                RicardoR 1 Reply Last reply
                3
                • B Offline
                  B Offline
                  BIM1337
                  wrote on last edited by
                  #24

                  Same error here
                  73a10e76-a20c-4011-9a23-50ecb4c4e6df-image.png

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                  0
                  • RicardoR Offline
                    RicardoR Offline
                    Ricardo
                    replied to david.welts on last edited by
                    #25

                    @david-polanski

                    Any updates David? It has been 4 hours now…

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                    0
                    • B Offline
                      B Offline
                      BIM1337
                      wrote on last edited by
                      #26

                      Still not working for us.

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                      0
                      • david.weltsD Offline
                        david.weltsD Offline
                        david.welts
                        wrote on last edited by
                        #27

                        We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                        RicardoR 1 Reply Last reply
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                        • RicardoR Offline
                          RicardoR Offline
                          Ricardo
                          replied to david.welts on last edited by
                          #28

                          @david-polanski said in Solibri office won't start - (Java) Error during startup:

                          We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                          It seems to work again. Thanks!

                          1 Reply Last reply
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