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Solibri office won't start - (Java) Error during startup

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  • M GroenewoudM Offline
    M GroenewoudM Offline
    M Groenewoud
    wrote on last edited by
    #16

    Looks like there is a solution, Solibri is working again at our office

    1 Reply Last reply
    0
    • HechtwieFischH Offline
      HechtwieFischH Offline
      HechtwieFisch
      wrote on last edited by
      #17

      yes works again here too! Thank you for fixing it Solibri!

      1 Reply Last reply
      0
      • RicardoR Offline
        RicardoR Offline
        Ricardo
        wrote on last edited by
        #18

        Can confirm, it works again.

        Thanks

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        0
        • tonigyllenbergT Offline
          tonigyllenbergT Offline
          tonigyllenberg Solibrians
          wrote on last edited by
          #19

          Hello all!

          After the downtime event this morning, we are recovering slowly back to normal, and users are able to access both SSC and Solibri. Users might however get denials until the service health has been completely recovered. Please see this post on our website for more information on the case:

          https://www.solibri.com/ssc-maintenance

          Kind regards,
          Toni on behalf of the Solibri team

          RicardoR 1 Reply Last reply
          2
          • RicardoR Offline
            RicardoR Offline
            Ricardo
            replied to tonigyllenberg on last edited by
            #20

            @tonigyllenberg @Solibrians

            We are having this issue again today, same error. We can’t use our office licences.

            I hope that you can resolve this quickly…

            4f96df18-7bfa-4c4b-b869-9a3736420d12-image.png

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            3
            • S Offline
              S Offline
              Seba
              wrote on last edited by
              #21

              Same here at our office.

              1 Reply Last reply
              1
              • R Offline
                R Offline
                Ronald van Emst
                wrote on last edited by
                #22

                Same here.

                1 Reply Last reply
                2
                • david.weltsD Offline
                  david.weltsD Offline
                  david.welts
                  wrote on last edited by david.welts
                  #23

                  Hello all,
                  We are currently facing an issue with Certificates which prevents Solibri from launching successfully.
                  We are aware of the situation and currently working to fix it on our side and resolve the issue ASAP.

                  We will give an update once the issue is resolved.

                  RicardoR 1 Reply Last reply
                  3
                  • B Offline
                    B Offline
                    BIM1337
                    wrote on last edited by
                    #24

                    Same error here
                    73a10e76-a20c-4011-9a23-50ecb4c4e6df-image.png

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                    0
                    • RicardoR Offline
                      RicardoR Offline
                      Ricardo
                      replied to david.welts on last edited by
                      #25

                      @david-polanski

                      Any updates David? It has been 4 hours now…

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                      0
                      • B Offline
                        B Offline
                        BIM1337
                        wrote on last edited by
                        #26

                        Still not working for us.

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                        • david.weltsD Offline
                          david.weltsD Offline
                          david.welts
                          wrote on last edited by
                          #27

                          We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                          RicardoR 1 Reply Last reply
                          0
                          • RicardoR Offline
                            RicardoR Offline
                            Ricardo
                            replied to david.welts on last edited by
                            #28

                            @david-polanski said in Solibri office won't start - (Java) Error during startup:

                            We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                            It seems to work again. Thanks!

                            1 Reply Last reply
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