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Solibri office won't start - (Java) Error during startup

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  • RicardoR Offline
    RicardoR Offline
    Ricardo
    wrote on last edited by
    #18

    Can confirm, it works again.

    Thanks

    1 Reply Last reply
    0
    • tonigyllenbergT Offline
      tonigyllenbergT Offline
      tonigyllenberg Solibrians
      wrote on last edited by
      #19

      Hello all!

      After the downtime event this morning, we are recovering slowly back to normal, and users are able to access both SSC and Solibri. Users might however get denials until the service health has been completely recovered. Please see this post on our website for more information on the case:

      https://www.solibri.com/ssc-maintenance

      Kind regards,
      Toni on behalf of the Solibri team

      RicardoR 1 Reply Last reply
      2
      • RicardoR Offline
        RicardoR Offline
        Ricardo
        replied to tonigyllenberg on last edited by
        #20

        @tonigyllenberg @Solibrians

        We are having this issue again today, same error. We can’t use our office licences.

        I hope that you can resolve this quickly…

        4f96df18-7bfa-4c4b-b869-9a3736420d12-image.png

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        3
        • S Offline
          S Offline
          Seba
          wrote on last edited by
          #21

          Same here at our office.

          1 Reply Last reply
          1
          • R Offline
            R Offline
            Ronald van Emst
            wrote on last edited by
            #22

            Same here.

            1 Reply Last reply
            2
            • david.weltsD Offline
              david.weltsD Offline
              david.welts
              wrote on last edited by david.welts
              #23

              Hello all,
              We are currently facing an issue with Certificates which prevents Solibri from launching successfully.
              We are aware of the situation and currently working to fix it on our side and resolve the issue ASAP.

              We will give an update once the issue is resolved.

              RicardoR 1 Reply Last reply
              3
              • B Offline
                B Offline
                BIM1337
                wrote on last edited by
                #24

                Same error here
                73a10e76-a20c-4011-9a23-50ecb4c4e6df-image.png

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                0
                • RicardoR Offline
                  RicardoR Offline
                  Ricardo
                  replied to david.welts on last edited by
                  #25

                  @david-polanski

                  Any updates David? It has been 4 hours now…

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                  0
                  • B Offline
                    B Offline
                    BIM1337
                    wrote on last edited by
                    #26

                    Still not working for us.

                    1 Reply Last reply
                    0
                    • david.weltsD Offline
                      david.weltsD Offline
                      david.welts
                      wrote on last edited by
                      #27

                      We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                      RicardoR 1 Reply Last reply
                      0
                      • RicardoR Offline
                        RicardoR Offline
                        Ricardo
                        replied to david.welts on last edited by
                        #28

                        @david-polanski said in Solibri office won't start - (Java) Error during startup:

                        We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

                        It seems to work again. Thanks!

                        1 Reply Last reply
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