Solibri office won't start - (Java) Error during startup

[joukol]

I’m getting an error while installing the latest update, does it have to do with the same issue?

I tried both updating and a clean install and neither worked.

[JSN]

Up and running again?

[KarlF]

@jsn office is up and running for me now. Have a go now.

[M Groenewoud]

Looks like there is a solution, Solibri is working again at our office

[HechtwieFisch]

yes works again here too! Thank you for fixing it Solibri!

[Ricardo]

Can confirm, it works again.

Thanks

[tonigyllenberg]

Hello all!

After the downtime event this morning, we are recovering slowly back to normal, and users are able to access both SSC and Solibri. Users might however get denials until the service health has been completely recovered. Please see this post on our website for more information on the case:

https://www.solibri.com/ssc-maintenance

Kind regards,
Toni on behalf of the Solibri team

[Ricardo]

@tonigyllenberg @Solibrians

We are having this issue again today, same error. We can’t use our office licences.

I hope that you can resolve this quickly…

[Seba]

Same here at our office.

[Ronald van Emst]

Same here.

[david.welts]

Hello all,
We are currently facing an issue with Certificates which prevents Solibri from launching successfully.
We are aware of the situation and currently working to fix it on our side and resolve the issue ASAP.

We will give an update once the issue is resolved.

[BIM1337]

Same error here

[Ricardo]

@david-polanski

Any updates David? It has been 4 hours now…

[BIM1337]

Still not working for us.

[david.welts]

We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

[Ricardo]

@david-polanski said in Solibri office won't start - (Java) Error during startup:

We found a solution and it is being deployed. Will post an update once it is done and tested. Apologies and thank you for the patience .

It seems to work again. Thanks!