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We looked into the logs from another instance but similar case and found that:

Anywhere starts in case of SSC connection errors BCF Server cannot be retrieved from SSC in case of such a connection error The connection error is HTTP 401 Unauthorized

It would be good to:

Test signing in to solution.solibri.com, to make sure there are no issues with the credentials

If that is successful, then:

Try removing the “.solibri” folder (located at C:\Users<user name>) and sign in again

Please try these out and let us know how it goes.

Hello again @Xavier,

Thanks for clearing that up. I will file the issue today and we’ll have a closer look at this.

Kind regards,

Toni on behalf of the Solibri team

I found the problem. I’m using a gatekeeper rule named “Bouwkundig model” (SOL 230/1.1). When I don’t use the gatekeeper it works fine. Is this a bug or something?

15b23d78-edca-43a1-a2a0-aef97325697d-image.png

@Ricardo said in Please fix the Recent colortab in the Choose classification Color window.:

I believe it was the same in ea

This is fixed in Solibri 9.10.4 beta.
Also we have increased the size of the small color squares.

True, looks like not an Revit problem.

Could you try following:

Clean the log folder: C:\Program Files\Solibri\SOLIBRI\log Open the IFC model with Solibri 9.10.3 (or with 9.10.4 beta) Look C:\Program Files\Solibri\SOLIBRI\log\runtime.log and C:\Program Files\Solibri\SOLIBRI\log\error.log for errors.
In case of error you could send the log files to [email protected] or post the error here.

No one has any ideas about this issue?
I am experiencing this issue for a long time and it is starting to get very annoying when generating new reports. All old issues that are non existend will reaper in the next presentations even though in the model there is no error, clash or whatsoever.
SOLIBRIANS, please identify this case…
thanx

Hi @Matti-Kannala! Thanks for your answer and quick feedback!

I have tested it today and now it is working.

@KarlF Would it be possible to get the model that causes your Solibri to slow down? Please have a look at this thread: https://society.solibri.com/topic/328/solibri-is-looking-for-models

Hi Jeroen,

Good news for you: In the latest version of Solibri (9.10) this is now the case.

With kind regards,
Hilde
KUBUS BV